Shipping policy

Shipping Policy

Thank you for shopping with us! We want your order to arrive safely and as quickly as possible. Please review our shipping policy below for information about processing times, shipping, tracking, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day. During product launches, sales, holidays, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Any free shipping promotions, when available, will be subject to the terms stated at the time of the promotion.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Delivery times may vary depending on your location, the shipping carrier, weather, holidays, and other circumstances outside of our control.

Please note that estimated delivery dates are estimates and are not guaranteed.

Tracking Your Order

When tracking information is available, you will receive a tracking number after your order ships.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will make every reasonable effort to update the address before the order ships, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Missing Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier.

If you believe your package has been lost in transit, please contact us so we can help you determine the appropriate next steps.

We are not responsible for packages that are lost or stolen after being confirmed as delivered by the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photos of the damaged item and packaging so we can review the situation.

Shipping Delays

We are not responsible for shipping delays caused by circumstances outside of our reasonable control, including carrier delays, severe weather, natural disasters, holidays, incorrect addresses, or other transportation disruptions.

We appreciate your patience when unexpected shipping delays occur.

International Shipping

International shipping availability, rates, and delivery estimates will be displayed at checkout when available.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country. These charges are not included in the purchase price or shipping cost unless specifically stated otherwise.